SHIPPING POLICY
Last Updated: August 30, 2026
Thank you for shopping with bbWRLD.
We make and curate products for your world, and because some of our products are made especially for you after you place your order, please review the information below before purchasing.
1. WHERE WE SHIP
bbWRLD currently ships to:
United States
Canada
Select international destinations
International shipping availability may vary by product and destination.
2. PROCESSING & PRODUCTION TIME
Many bbWRLD products are made or prepared specifically after an order is placed.
For applicable products, please allow approximately:
2–4 weeks for processing and/or production before shipment.
This timeframe is an estimate and may vary depending on the product.
Products that are ready to ship may be processed sooner.
The applicable processing information will be displayed on the product page whenever possible.
3. DELIVERY TIME
Once your order has shipped, delivery time depends on:
Destination
Shipping method selected
Shipping carrier
Customs processing
Weather
Holidays
Other circumstances outside our control
Delivery estimates provided at checkout are estimates and are not guaranteed delivery dates.
4. SHIPPING COSTS
Shipping charges are calculated and displayed at checkout based on your destination, order, and available shipping method.
Promotional or free-shipping offers may be subject to additional terms.
5. ORDER TRACKING
When available, tracking information will be provided after your order has shipped.
Please allow some time for tracking information to update after the package has been accepted by the carrier.
6. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply to resend the order.
7. LOST, STOLEN, OR DELAYED PACKAGES
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s handling and delivery procedures.
If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, and the carrier.
Please contact us if you need assistance investigating a delivery issue.
8. DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and provide your order number and photographs of the issue.
We will review the situation and determine the appropriate resolution.
9. INTERNATIONAL ORDERS
International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.
bbWRLD does not control these charges.
International delivery may also take longer because of customs processing.
10. SHIPPING RESTRICTIONS
Certain products may not be available for shipment to every country because of carrier restrictions, customs requirements, or applicable laws.
If an order cannot be shipped to your destination, we may contact you regarding the order.
11. CONTACT
For shipping questions, please contact:
bbWRLD
New York, New York
info@bbwrld.com
orders@bbwrld.com